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FREQUENTLY ASKED QUESTIONS
How long will it take for my artwork to arrive?
For a standard order placed through this site, allow 3-4 days for production and one week for shipping. Keep weekends and holidays in mind too. Where applicable, I'll let you know if there are deadlines for holiday shipping.
My print provider prides themselves on quality, consistency and fast delivery. Occasionally, there may be factors (special requests, unclear instructions, production problems, etc.) that might cause an order to be delayed. They rarely miss their production times, however they are not guaranteed.
What comes with the artwork?
Packing for artwork is a minimal as possible while still being protective. Your art will likely be wrapped in clear plastic, padded and shipped in a sturdy cardboard box. Prints over 54" on the longest side will be crated at no additional cost.
What's your return policy?
I want you to be happy with your purchase. Artwork can be returned within 30 days of order date for a refund of purchase price. I'll keep your initial shipping fee and use it for the return shipping. It should be undamaged and in the original packaging. Just send me an email with your order number and we'll work out the details.
In the rare event your art arrives flawed or damaged, It will be replaced at no additional cost to you. My print provider does their utmost to ensure that your prints are packaged carefully and arrive safely at their destination. However sometimes damage can occur in shipping. Please keep all packaging, take photos of the damage done to both packaging and artwork, and send me an email with the photos, details, and your order number, and I'll take care of it.
Are the prints archival quality?
All inks used for printing the images purchased from this site are archival, UV resistant pigmented ink. Papers and substrates are acid free and of the highest archival quality. Framing, matting and hanging hardware is museum quality.
I would love a website like yours to sell my own artwork (or anything, really). Who is your site provider?
I work with Art Storefronts. They provide my site, the connections to high end printers, and my shopping cart. They also provide a whole lot of guidance and education about setting up and running an art site, whether you're brand new or have been selling online for years. Click the link below to request a demo. I really can't recommend them highly enough.
This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Purchase price will be refunded when returned within seven days of receipt. Buyer is responsible for return shipping.
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
Original watercolor paintings painted on Arches cold pressed paper using only the highest quality professional artist's materials. Arches paper is 100% cotton and acid-free.
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